FAQs

Glad you asked! Noah’s Rewards is the Noah’s New York Bagels email and rewards program. By becoming a member of the Noah’s Rewards program, you will receive emails from us with exclusive information about new products, promotions and offers including a free bagel and shmear with purchase for signing up and a free egg sandwich with purchase on your birthday!

Please ensure you check your spam/junk folder for the email and add Noah’s New York Bagels and hello@noahs.com to your safe sender list. Additionally, to ensure you have indicated you want to receive emails from us, please log into your account by going to rewards.noahs.com and checking the box under “Email notifications”. If you are still experiencing issues please contact customer service at help@bagelbrands.com for assistance.

Depending on where you live, we may or may not have locations in your area that participate in Noah’s Rewards. Some locations do not accept offers so you may not get emails from us if you are not near a participating Noah’s location.

You can redeem Noah’s Rewards rewards by visiting a participating Noah’s New York Bagels location near you and presenting either the barcode listed in your Noah’s Rewards email to the cashier (via mobile device or printed copy of your email) or by providing your phone # to the cashier (make sure you have added phone # to your account - visit your account page to add your phone #).

In the Noah’s app: Based on the number of Points in your account, you can redeem for things like brewed coffee, bagels & shmear, egg sandwiches and more. To redeem points towards one of these rewards, go to “My Rewards” in the app menu. Under ‘Redeem It’ select ‘Redeem Now’ for the reward you want to use your points for. Once you have confirmed, your reward will be loaded to your account and you will have 14 days to use before the reward expires. To use a loaded reward from our points menu, scan your barcode when ordering in-bakery or tap ‘Add to Mobile Order’ to begin ordering and using the reward through the app. Note that some rewards can only be used when ordering in-bakery.

Good news! You don’t need your email from us to redeem rewards - now you can redeem rewards in-store with your phone number. All you need to do is provide your phone number to the cashier when you visit your local Noah’s New York Bagels location and advise them you would like to redeem a reward. The cashier will look up your account and confirm what rewards you qualify for.

You now can access information regarding rewards that are available for redemption by logging into your Noah’s Rewards account by visiting rewards.noahs.com. Your available rewards are listed at the top of your account page along with restrictions for each reward including the expiration date.

We are so sorry to see you go! You can unsubscribe from receiving our emails by logging into your account at rewards.noahs.com and unchecking the box located at the bottom of your account page under “Email notifications”. You can also unsubscribe by selecting the “Unsubscribe” link on the bottom of any Noah’s Rewards email you have received from us and you will be redirected to a page that will provide confirmation that you have been removed from our email list.

You can join the Noah’s Rewards by going to rewards.noahs.com/join. Input your email address and phone number and click “Join/Check Noah’s Rewards Status”

You can now log into your account online by going to rewards.noahs.com/login and creating an account if you haven’t already done so. Once logged in, you will be able to view your available rewards (including reward restrictions and expiration date) and change information about your account including name, birthdate, city, state & zip code as well as whether you would like to receive emails from us (we recommend you do this so you can be sure to stay up to date on our promotions and offers). Make sure you add phone # to your account - you can now use it in-store to redeem rewards!

Go to rewards.noahs.com/login and select “Create/Forgot Password”. You will be redirected to the Password Reset page. From here input the email address associated with your Noah’s Rewards account (previously Noah’s eClub). An email will be sent to you to reset the password. Simply click the “Reset Password” link in the email and you will be redirected to the password reset page. NOTE: The email address with the password reset link will come from “Customer Relations” and the sender’s email address will be guest@paytronix.com.

Please ensure you check your spam/junk folder for the email. The email will have a subject line of “Password Reset Request” and will come from Customer Relations (sender email address is guest@paytronix.com).

If you are a first time user who is a member of Noah’s Rewards but you have never accessed your account online you will need to create a new password. You can do this by selecting “Create/Forgot Password” and entering the email address associated with your Noah’s Rewards account and inputting a new password of your choice. The password requires at least 8 characters and you must use at least one numeric and one capital letter.

We ask for your phone # for account lookup in-store only, we will not text or call you. You can provide your phone # to the cashier who can then lookup your account and access your available rewards.

As a member of Noah’s Rewards, you will receive a reward for a free egg sandwich with purchase for your birthday (valid for 14 days). Make sure to add your birthday to your account today!

We can help! If you kept your receipt, you can use its code to claim those points! Log into your account and fill-in the Receipt Visit Code to add the points from your visit. Still having trouble? Contact us and we can offer you a missed check in credit at www.noahs.com/contact